Osmanbey Tekstilci ve \u0130\u015fadamlar\u0131 Derne\u011fi (OT\u0130AD), sekt\u00f6re y\u00f6nelik e\u011fitim \u00e7al\u0131\u015fmalar\u0131na devam ediyor. E\u011fitmen ve Y\u00f6netim Dan\u0131\u015fman\u0131 B\u00fclent Ba\u015far\u2019\u0131n OT\u0130AD Merkezi\u2019nde verdi\u011fi \u2018Sat\u0131\u015f Becerileri Geli\u015ftirme ve Sat\u0131\u015fta Profesyonellik\u2019 ba\u015fl\u0131kl\u0131 e\u011fitime, 30\u2019a yak\u0131n tekstil markalar\u0131n\u0131n sat\u0131\u015f temsilcileri kat\u0131l\u0131m g\u00f6sterdi.<\/p>\n\n\n\n
E\u011fitimde, kat\u0131l\u0131mc\u0131lara, profesyonel sat\u0131\u015f uzman\u0131 olman\u0131n p\u00fcf noktalar\u0131 anlat\u0131ld\u0131 ve m\u00fc\u015fteri ile ili\u015fkiler konusunda nas\u0131l bir tutum ve davran\u0131\u015f i\u00e7erisinde olunmas\u0131 gerekti\u011fine ili\u015fkin ipu\u00e7lar\u0131 verildi. D\u00fcnyan\u0131n en zor 10 mesle\u011fi i\u00e7inde g\u00f6sterilen sat\u0131\u015f personelinin y\u00fcksek enerjisini daima canl\u0131 tutmas\u0131n\u0131n b\u00fcy\u00fck \u00f6nem arzetti\u011fine vurgu yap\u0131lan e\u011fitimde, sunulan \u00fcr\u00fcn ve hizmetin memnun edici olmas\u0131ndan daha \u00e7ok \u015fa\u015f\u0131rt\u0131c\u0131 ve tavsiye edilebilir olmas\u0131n\u0131n sa\u011flaman\u0131n \u00f6nem arz etti\u011finin alt\u0131 \u00e7izildi.\n\n M\u00fc\u015fteri kayb\u0131n\u0131n en fazla ileti\u015fim problemlerinden kaynakland\u0131\u011f\u0131 \u00fczerinde durulurken; m\u00fc\u015fteri kayb\u0131n\u0131n y\u00fczde 68\u2019lik pay\u0131n\u0131n \u00e7al\u0131\u015fan davran\u0131\u015flar\u0131n\u0131n sonucunda ger\u00e7ekle\u015fti\u011fine i\u015faret edildi ve m\u00fc\u015fteriyi sistemde tutmak i\u00e7in \u00e7ok kaliteli bir ileti\u015fim yaratmak gerekti\u011finin alt\u0131 \u00e7izilerek \u201cKaybolan her m\u00fc\u015fteri i\u00e7in 5 kat daha fazla zaman, enerji ve para harcamak gerekiyor\u201d denildi.\n\n\n Kat\u0131l\u0131mc\u0131lara sertifika verildi\n\n OT\u0130AD \u00f6nc\u00fcl\u00fc\u011f\u00fcnde ger\u00e7ekle\u015fen 4 saatlik e\u011fitim s\u00fcresi boyunca; \u2018E\u011fitimde G\u00fcven Nas\u0131l Olu\u015fur\u2019, \u2018Sat\u0131\u015f\u0131n Dilini Belirlemek\u2019, \u2018M\u00fc\u015fteri Tatmini\u2019, \u2018M\u00fc\u015fterinin \u00d6nyarg\u0131lar\u0131\u2019, \u2018M\u00fc\u015fteri Bizi Nas\u0131l G\u00f6r\u00fcyor?\u2019, \u2018M\u00fc\u015fterinin Alg\u0131s\u0131n\u0131 De\u011fi\u015ftirme\u2019, \u2018M\u00fc\u015fteri Bizden Ne Bekliyor?\u2019, \u2018M\u00fc\u015fteri \u0130li\u015fkileri Y\u00f6netimi\u2019, \u2018Sat\u0131\u015fta \u0130kna\u2019, \u2018Profesyonel Sat\u0131\u015fta \u0130kna\u2019, \u2018\u0130kna S\u00fcrecinde M\u00fc\u015fteri Beklentilerini Anlamak\u2019, \u2018\u0130knan\u0131n Psikolojisinde Etkiler Hiyerar\u015fisi\u2019, \u2018Ki\u015fisel Sat\u0131\u015f\u0131n \u00d6nemi\u2019, \u2018Sat\u0131\u015f Geli\u015ftirme Y\u00f6ntemleri\u2019, \u2018Ki\u015fisel \u0130maj Ve M\u00fc\u015fteride Yaratt\u0131\u011f\u0131 Etkiler\u2019,\u2019 Sat\u0131\u015f Pazarlama \u0130li\u015fkisi\u2019, \u2018Pazarlaman\u0131n Temel Hedefi\u2019, \u2018Pazarlama Stratejileri\u2019, \u2018Sat\u0131c\u0131n\u0131n Temel \u00d6zellikleri\u2019, \u2018Ki\u015fileraras\u0131 \u0130leti\u015fim\u2019, \u2018\u0130leti\u015fimde 3A Modeli\u2019, \u2018Etkili Konu\u015fmay\u0131 Olu\u015fturan Unsurlar\u2019, \u2018Dinleme T\u00fcrleri\u2019, \u2018\u0130leti\u015fime Engel Olan Unsurlar\u2019, \u2018Beden Dili\u2019 Ve \u2018Beden Dili \u00d6\u011feleri\u2019 alt ba\u015fl\u0131klar\u0131 enine boyuna ele al\u0131nd\u0131. E\u011fitimler sonunda e\u011fitime kat\u0131lan sekt\u00f6r temsilcilerine sertifika verildi.<\/code><\/pre>","protected":false},"excerpt":{"rendered":"\u062a\u0648\u0627\u0635\u0644 \u062c\u0645\u0639\u064a\u0629 \u0645\u0635\u0646\u0651\u0639\u064a \u0627\u0644\u0645\u0646\u0633\u0648\u062c\u0627\u062a \u0648\u0631\u062c\u0627\u0644 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0641\u064a \u0639\u062b\u0645\u0627\u0646 \u0628\u064a\u0647 (OT\u0130AD) \u0623\u0646\u0634\u0637\u062a\u0647\u0627 \u0627\u0644\u062a\u062f\u0631\u064a\u0628\u064a\u0629 \u0644\u0644\u0642\u0637\u0627\u0639. \u0648\u0642\u062f \u062d\u0636\u0631 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0630\u064a \u062d\u0645\u0644 \u0639\u0646\u0648\u0627\u0646 \"\u062a\u0646\u0645\u064a\u0629 \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a \u0648\u0627\u0644\u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 \u0641\u064a \u0627\u0644\u0645\u0628\u064a\u0639\u0627\u062a\" \u0627\u0644\u0630\u064a \u0642\u062f\u0645\u0647 \u0627\u0644\u0645\u062f\u0631\u0628 \u0648\u0627\u0644\u0645\u0633\u062a\u0634\u0627\u0631 \u0627\u0644\u0625\u062f\u0627\u0631\u064a \u0628\u0648\u0644\u0646\u062a \u0628\u0627\u0634\u0627\u0631 \u0641\u064a \u0645\u0631\u0643\u0632 OT\u0130AD 30 [...].\n<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-3619","post","type-post","status-publish","format-standard","hentry","category-duyurular"],"_links":{"self":[{"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/posts\/3619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/comments?post=3619"}],"version-history":[{"count":1,"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/posts\/3619\/revisions"}],"predecessor-version":[{"id":3620,"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/posts\/3619\/revisions\/3620"}],"wp:attachment":[{"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/media?parent=3619"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/categories?post=3619"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.otiad.org.tr\/ar\/wp-json\/wp\/v2\/tags?post=3619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}